Who this course is for:

Individuals looking for employment in the vast cruise ship industry in food & beverage, culinary arts, housekeeping, front office, guest relations, etc. and then advancing to supervisory and managerial positions after gaining work experience.

Description

The 2-year program is designed to equip students with the knowledge and skills needed for a successful career in the hospitality operations part of a cruise, as well as providing an essential understanding of elements relating to life and work on a cruise ship. As part of the course, students will be studying specialist operational elements such as front office, food and beverage, housekeeping, customer service, effective communication, essential IT skills, and accounting.

Additionally, they will be introduced to the wider world of the cruise industry, its history, players, customers, regulations, concerns such as safety and security.  Please find attached the syllabus of the programme together with the module descriptions.  This is a course that was designed with the help of experts from the cruise industry, thus ensuring that students will be very well prepared for their future career.  Industry placement is an integral part of the programme of study whereby students will undertake a 20-week internship in a 5 Star hotel in the first year.  In the second year they may apply to work on a cruise ship.

What you will learn:

  • Hands-on skills in hotel operations including Food & Beverage Management and Rooms Division (Front Office, Reservations, Housekeeping)
  • Everything about the cruise industry, its history, players, customers, and regulations 
  • Safety and security on cruise ships

Content

Hospitality & Cruise Ship Operations – Year 1

Modules to be covered over a period of 20 weeks

  • The Cruise Ship Industry
  • Customer Service & Effective Communication
  • Cruise Ship Basics
  • Front Office Operations
  • Housekeeping Operations & Application
  • Food & Beverage Service Management
  • Food & Beverage Practicals
  • Culinary Theory
  • Property Management Systems
  • Managerial Accounting
  • Essential IT and Research Skills
  • Professionalism Seminar
  • Industry Placement in a 5 Star hotel

 

Hospitality & Cruise Ship Management – Year 2

  • Modules to be covered over a period of 20 weeks
  • Cruise Operations
  • Food & Beverage Operations Management on Cruise Ships
  • The Business & Management of Ocean Cruises
  • Financial Accounting
  • Human Resources Management
  • Organisational Behaviour
  • Hospitality, Tourism & Events Marketing & Sales
  • Fundamental Methods of Enquiry
  • Integrated Project
  • Professionalism Seminar
  • Industry Placement on a cruise ship

Ability may get you to the top, but it takes character to keep you there!

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What our Alpiner’s Say:

To achieve my goals, I trusted with all my heart Swiss Alpine Center, which provided me great learning opportunities, encouraged me all the way for self-improvement and rendered this lifelong education process an exciting journey that one does not want to end. ...read more

I'm excited to apply my knowledge to grow our enterprise and seek out expansion opportunities. ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

I advise newcomers to remain open-minded, embrace diversity, and cultivate strong relationships with every member. ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

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