What you will learn:

  • Hands-on skills in Hotel Management Operations including Food & Beverage Management and Rooms Division (Front Office, Reservations, Housekeeping)
  • Business acumen and management skills through the different modules
  • Soft skills including teamwork, communication, problem-solving, empathy and emotional intelligence, flexibility and adaptability
  • Creativity and innovation through the Strategic Business Project
  • Teamwork and leadership skills through practical classes, projects and presentations
  • Customer service skills 
  • Academic writing & research skills

Philosophy of the Program

This two-year hotel management diploma programme aims to equip students with the necessary skills and knowledge for working in line and supervisory positions in the hospitality industry. The programme consists of two academic semesters and two paid industry placements.

The Diploma in Hotel Management programme at the Swiss Alpine Center is delivered in an actual hotel campus, in order to offer students opportunities for learning by doing, i.e. the respected Swiss education model. Equal emphasis is given to acquiring knowledge on the hotel operation and hotel management of different departments and to applying it in a real business environment.

First year hotel management diploma students learn about hotel operations such as front office, housekeeping, food and beverage production and service by working on duty teams and running the hotel campus operations under the supervision of expert instructors at the same time as attending theory classes. Second year students become more involved in the managerial aspects of hotel operations, by undertaking supervisory responsibilities such as quality control, shift plans etc.

In this way, hotel management diploma students are not only taught ‘theory’ during the winter and ‘practice’ in their summer placement, but combine theoretical and practical knowledge during the winter term, followed by actual industry practice during the summer.

Contents

The Hotel Management Diploma curriculum has been devised in collaboration with Swiss Alpine Center’s Industry Advisory Board, which provides advice and valuable insights on the necessary skills and knowledge that future professionals and leaders in this industry should possess. The exact breakdown of modules is as follows: 

YEAR 1

  • Food and Beverage Service Management
  • Room Division Operations
  • Academic Research & Writing I: Critical Perspective
  • Diversity and Social Inclusion for Hospitality & Tourism
  • Hospitality & Tourism Business Environment
  • Finance for Hospitality & Tourism Managers
  • Managing People and Organisations
  • Industry Placement (Internship)

YEAR 2

  • Strategic Business Project
  • Hospitality Operations & Control Management
  • Academic Research and Writing II: Structure and Process
  • Marketing for Hospitality and Tourism
  • Financial Planning For Business
  • Human Resource Management in Hospitality and Tourism
  • Work Experience with Personal Development Planning
  • Law and Ethics in Hospitality and Tourism
  • Industry Placement (Internship)

Swiss Alpine Center, where dreams become reality!

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What our Alpiner’s Say:

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

To achieve my goals, I trusted with all my heart Swiss Alpine Center, which provided me great learning opportunities, encouraged me all the way for self-improvement and rendered this lifelong education process an exciting journey that one does not want to end. ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

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5450

Graduates

4

Campuses

18

Programms

35

Years of Experience