What you will learn:

  • Hands-on skills in Hotel Management Operations including Food & Beverage Management and Rooms Division (Front Office, Reservations, Housekeeping)
  • Business acumen and management skills through the different modules
  • Soft skills including teamwork, communication, problem-solving, empathy and emotional intelligence, flexibility and adaptability
  • Creativity and innovation through the Strategic Business Project
  • Teamwork and leadership skills through practical classes, projects and presentations
  • Customer service skills 
  • Academic writing & research skills

Philosophy of the Program

This two-year hotel management diploma programme aims to equip students with the necessary skills and knowledge for working in line and supervisory positions in the hospitality industry. The programme consists of two academic semesters and two paid industry placements.

The Diploma in Hotel Management programme at the Swiss Alpine Center is delivered in an actual hotel campus, in order to offer students opportunities for learning by doing, i.e. the respected Swiss education model. Equal emphasis is given to acquiring knowledge on the hotel operation and hotel management of different departments and to applying it in a real business environment.

First year hotel management diploma students learn about hotel operations such as front office, housekeeping, food and beverage production and service by working on duty teams and running the hotel campus operations under the supervision of expert instructors at the same time as attending theory classes. Second year students become more involved in the managerial aspects of hotel operations, by undertaking supervisory responsibilities such as quality control, shift plans etc.

In this way, hotel management diploma students are not only taught ‘theory’ during the winter and ‘practice’ in their summer placement, but combine theoretical and practical knowledge during the winter term, followed by actual industry practice during the summer.

Contents

The Hotel Management Diploma curriculum has been devised in collaboration with Swiss Alpine Center’s Industry Advisory Board, which provides advice and valuable insights on the necessary skills and knowledge that future professionals and leaders in this industry should possess. The exact breakdown of modules is as follows: 

YEAR 1

  • Food and Beverage Service Management
  • Room Division Operations
  • Academic Research & Writing I: Critical Perspective
  • Diversity and Social Inclusion for Hospitality & Tourism
  • Hospitality & Tourism Business Environment
  • Finance for Hospitality & Tourism Managers
  • Managing People and Organisations
  • Industry Placement (Internship)

YEAR 2

  • Strategic Business Project
  • Hospitality Operations & Control Management
  • Academic Research and Writing II: Structure and Process
  • Marketing for Hospitality and Tourism
  • Financial Planning For Business
  • Human Resource Management in Hospitality and Tourism
  • Work Experience with Personal Development Planning
  • Law and Ethics in Hospitality and Tourism
  • Industry Placement (Internship)

Ability may get you to the top, but it takes character to keep you there!

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What our Alpiner’s Say:

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

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5450

Graduates

4

Campuses

18

Programms

35

Years of Experience