About

This short Certificate Course (11 weeks) provides students with an understanding of operational aspects of working in the Rooms Division department of a Hotel Operation. 

 

Description

This course is designed to equip students with technical skills to enable them acquire an entry position in any reception or housekeeping department of a hotel.   A blend of practical training and classroom theory enhances the student’s confidence in carrying out the tasks of a receptionist, guest relations officer, concierge, or housekeeping supervisor, and at the same time strengthens their customer service skills.  

Curriculum

  • Customer Service and Effective Communication
  • Property Management Systems (Fidelio)
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Housekeeping Operations – Application
  • Career & Placement Seminar
  • Industry Placement

Passion is the thing that will help you create the highest expression of your talent!

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What our Alpiner’s Say:

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

To achieve my goals, I trusted with all my heart Swiss Alpine Center, which provided me great learning opportunities, encouraged me all the way for self-improvement and rendered this lifelong education process an exciting journey that one does not want to end. ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

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Graduates

4

Campuses

18

Programms

35

Years of Experience