About

This short Certificate Course (11 weeks) provides students with an understanding of operational aspects of working in the Rooms Division department of a Hotel Operation. 

 

Description

This course is designed to equip students with technical skills to enable them acquire an entry position in any reception or housekeeping department of a hotel.   A blend of practical training and classroom theory enhances the student’s confidence in carrying out the tasks of a receptionist, guest relations officer, concierge, or housekeeping supervisor, and at the same time strengthens their customer service skills.  

Curriculum

  • Customer Service and Effective Communication
  • Property Management Systems (Fidelio)
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Housekeeping Operations – Application
  • Career & Placement Seminar
  • Industry Placement

Ability may get you to the top, but it takes character to keep you there!

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What our Alpiner’s Say:

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

I'm excited to apply my knowledge to grow our enterprise and seek out expansion opportunities. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more

I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

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6120

Graduates

2

Campuses

44

Programms

4

Decades of Experience