About

This short Certificate Course (11 weeks) provides students with an understanding of operational aspects of working in the Rooms Division department of a Hotel Operation. 

 

Description

This course is designed to equip students with technical skills to enable them acquire an entry position in any reception or housekeeping department of a hotel.   A blend of practical training and classroom theory enhances the student’s confidence in carrying out the tasks of a receptionist, guest relations officer, concierge, or housekeeping supervisor, and at the same time strengthens their customer service skills.  

Curriculum

  • Customer Service and Effective Communication
  • Property Management Systems (Fidelio)
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Housekeeping Operations – Application
  • Career & Placement Seminar
  • Industry Placement

Swiss Alpine Center, where dreams become reality!

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What our Alpiner’s Say:

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more

The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

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5450

Graduates

4

Campuses

18

Programms

35

Years of Experience