About

This short Certificate Course (22 Weeks) provides students with an understanding of operational aspects of running food and beverage operations and rooms division operations (front office, housekeeping and reservations).

Description

The two semesters of the course blend specialized hands-on training with the general business skills required in the management of hotel operations in the Food & Beverage and Rooms Division areas.  After completing six months’ study, you will be given the opportunity to gain insight and confidence in the industry by completing a period of industry placement of no less than 20 weeks at a hotel approved by the school.  This placement is an important element in the Hotel Operations course and will enable you to put the theoretical knowledge and skills you have gained during your studies into professional practice.  An important part of your placement will be the written report that you must submit at the end of your placement, in which you have to identify a problem area in the hotel/restaurant operation and recommend solutions or improvements.

The necessary practical skills are developed early in the programme to ensure that students are able to operate quickly and competently within a hospitality and tourism environment.  Management   competencies are developed throughout the programme to provide the tools for assuming greater unit and people responsibility over time.  In particular, the Swiss philosophy of hospitality education and training is passed onto and assimilated by the students through the Applied Hotel Operations module which affords them a valuable opportunity to develop not only their practical skills but also their supervisory and management skills.

Curriculum

  • Customer Service & Effective Communication Workshops
  • Food & Beverage Service Management
  • Food & Beverage Practical Classes in the Restaurant (serving lunch over 4 days a week)
  • Food & Beverage Planning & Control and/or Restaurant Operations Management (depending on which semester you join)
  • Property Management Systems (Opera)
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Housekeeping Operations – Application
  • Career & Placement Seminar
  • Industry Placement

Never dream about success, work for it!

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What our Alpiner’s Say:

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more

I'm excited to apply my knowledge to grow our enterprise and seek out expansion opportunities. ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

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