About

This short Certificate Course (22 Weeks) provides students with an understanding of operational aspects of running food and beverage operations and rooms division operations (front office, housekeeping and reservations).

Description

The two semesters of the course blend specialized hands-on training with the general business skills required in the management of hotel operations in the Food & Beverage and Rooms Division areas.  After completing six months’ study, you will be given the opportunity to gain insight and confidence in the industry by completing a period of industry placement of no less than 20 weeks at a hotel approved by the school.  This placement is an important element in the Hotel Operations course and will enable you to put the theoretical knowledge and skills you have gained during your studies into professional practice.  An important part of your placement will be the written report that you must submit at the end of your placement, in which you have to identify a problem area in the hotel/restaurant operation and recommend solutions or improvements.

The necessary practical skills are developed early in the programme to ensure that students are able to operate quickly and competently within a hospitality and tourism environment.  Management   competencies are developed throughout the programme to provide the tools for assuming greater unit and people responsibility over time.  In particular, the Swiss philosophy of hospitality education and training is passed onto and assimilated by the students through the Applied Hotel Operations module which affords them a valuable opportunity to develop not only their practical skills but also their supervisory and management skills.

Curriculum

  • Customer Service & Effective Communication Workshops
  • Food & Beverage Service Management
  • Food & Beverage Practical Classes in the Restaurant (serving lunch over 4 days a week)
  • Food & Beverage Planning & Control and/or Restaurant Operations Management (depending on which semester you join)
  • Property Management Systems (Opera)
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Housekeeping Operations – Application
  • Career & Placement Seminar
  • Industry Placement

The future belongs to those who believe in the beautify of their dreams!

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What our Alpiner’s Say:

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

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Graduates

4

Campuses

18

Programms

35

Years of Experience