About

This short Certificate Course (22 Weeks) provides students with an understanding of operational aspects of running food and beverage operations and rooms division operations (front office, housekeeping and reservations).

Description

The two semesters of the course blend specialized hands-on training with the general business skills required in the management of hotel operations in the Food & Beverage and Rooms Division areas.  After completing six months’ study, you will be given the opportunity to gain insight and confidence in the industry by completing a period of industry placement of no less than 20 weeks at a hotel approved by the school.  This placement is an important element in the Hotel Operations course and will enable you to put the theoretical knowledge and skills you have gained during your studies into professional practice.  An important part of your placement will be the written report that you must submit at the end of your placement, in which you have to identify a problem area in the hotel/restaurant operation and recommend solutions or improvements.

The necessary practical skills are developed early in the programme to ensure that students are able to operate quickly and competently within a hospitality and tourism environment.  Management   competencies are developed throughout the programme to provide the tools for assuming greater unit and people responsibility over time.  In particular, the Swiss philosophy of hospitality education and training is passed onto and assimilated by the students through the Applied Hotel Operations module which affords them a valuable opportunity to develop not only their practical skills but also their supervisory and management skills.

Curriculum

  • Customer Service & Effective Communication Workshops
  • Food & Beverage Service Management
  • Food & Beverage Practical Classes in the Restaurant (serving lunch over 4 days a week)
  • Food & Beverage Planning & Control and/or Restaurant Operations Management (depending on which semester you join)
  • Property Management Systems (Opera)
  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Housekeeping Operations – Application
  • Career & Placement Seminar
  • Industry Placement

The future belongs to those who believe in the beautify of their dreams!

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What our Alpiner’s Say:

I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

To achieve my goals, I trusted with all my heart Swiss Alpine Center, which provided me great learning opportunities, encouraged me all the way for self-improvement and rendered this lifelong education process an exciting journey that one does not want to end. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more

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