Who is it for?

This course is aimed at developing the knowledge and skills of hospitality professionals and giving them the tools that are fundamental for excelling in managing security in a client oriented hotel environment. It brings the best experience based knowledge tailored to specific risks that are threatening the local hotel industry, and the best practices of assessing, planning and managing a first-rate hotel security service. It encompasses concepts that will tackle traditional risks such as crime and fraud, but also new threats like the growth of terrorism and the sophistication of hi-tech crimes

The path toward a full Career Diploma in Hospitality Security Management (CDHSM) consists of six independent certificated courses.

Duration: Approximately 30 hours for each course / 180 hours for the Diploma

Handbook: Cabric, M. (2015) ‘Corporate Security Management: Challenges, Risks and Strategies’

Audience: Although all the courses together form the full Hotel Security Management Diploma where each course is essential for Hotel Security Professionals, certain courses are extremely beneficial for other functions in the Hospitality Industry. Target audiences are listed under the title of each of the courses and explained in the following illustration.

Delivery: Each course is designed to be completed in 30 hours (Including assignments, research and self-study). All the courses are delivered entirely online and are suitable for working professionals. Although computer based, they feature close interaction with the mentor. The courses consist of a combination of texts, silent presentations, presentations with voice guidance, videos, multimedia presentations, and guided self-study. Apart from instructional material, special attention is put on live consultations with the mentors, writing assignments, discussions, guided self-study, research, discussions, formative and summative tests, and exercises with case studies.

Short Description of Individual Courses

CDHSM-001 Hotel Security Management:Theory and Practice 

Understand the Hospitality Industry, Conceptualize Hotel Security, and Comprehend How They Blend-in Together by:

  • Understanding the Risks, the Needs and the Challenges
  • Clearly Conceptualizing the Role of Security in a Client Oriented Environment
  • Balancing Between Service, Privacy and Security
  • Developing a Methodical Approach to Hotel Security

CDHSM-002 Hotel Security Management: Assessing Risks and Analyzing Vulnerabilities

Assessing Needs, Planning, and Building Strong but Flexible Fundaments of Hotel Security by:

  • Anticipating the Risks of Crime, Fraud and Terrorism
  • Discovering Vulnerabilities and Closing the Gaps
  • Understanding the Interconnectedness Between Macro and Micro Trends and Local Security

CDHSM-003 Hotel Security Management: Building and Maintaining Resilience

Combine 7 Pillars of Security: People, Physical Elements, Technology, Procedures, Information, Communication and Leadership to:

  • Design Successful Protection Strategies
  • Adjust Solutions to Specific Circumstances
  • Plan, Build and Manage a Sustainable Security Organization
  • Prevent Internal and External Crime and Fraud
  • Anticipate Terrorism and Lower the Risks and the Impact

CDHSM-004 Hotel Security Management: Handling Crisis’, Emergencies and Disasters

Assure Business Continuity, Minimize the Damage and Recover from Disasters by:

  • Resolving Conflicts
  • Anticipating Both Natural and Man-made Crisis
  • Planning for Emergencies
  • Successfully Managing Sudden Unanticipated Events
  • Properly Responding to Emergencies and Managing Their Resolution
  • Managing Crisis and Lowering their Impact
  • Minimizing Tangible and Intangible Damages Following a Disaster

CDHSM-005 Hotel Security Management: The Business Side of Hotel Security

Manage Hotel Security from a Business Perspective by Learning How to:

  • Budget Security
  • Save and Avoid Costs Without Sacrificing Resilience
  • Measure the Value That Security Adds to Sales and Marketing and How to Use it
  • Measure Performance and Manage Costs
  • Choose and Manage Service Providers and Vendors

CDHSM-006 Hotel Security Management: Situations and Events with Special Requirements

Successfully Manage, Assist or Support Situations and Events with Special Security Requirements:

  • Individual VIPs and VIP Delegations
  • Massive Open Events and Venues
  • Closed Corporate Events, Conferences and Seminars
  • Exhibitions and Other Displays of Valuables
  • Homogenous Groups that Require Special Attention

The future belongs to those who believe in the beautify of their dreams!

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What our Alpiner’s Say:

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

Sandra Preye Nelson Charpidou-BA(Hons) International Hospitality & Tourism Management

Sandra Preye Nelson Charpidou

BA(Hons) International Hospitality & Tourism Management 2020

The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

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Years of Experience