Who is it for?

This course is aimed at developing the knowledge and skills of hospitality professionals and giving them the tools that are fundamental for excelling in managing security in a client oriented hotel environment. It brings the best experience based knowledge tailored to specific risks that are threatening the local hotel industry, and the best practices of assessing, planning and managing a first-rate hotel security service. It encompasses concepts that will tackle traditional risks such as crime and fraud, but also new threats like the growth of terrorism and the sophistication of hi-tech crimes

The path toward a full Career Diploma in Hospitality Security Management (CDHSM) consists of six independent certificated courses.

Duration: Approximately 30 hours for each course / 180 hours for the Diploma

Handbook: Cabric, M. (2015) ‘Corporate Security Management: Challenges, Risks and Strategies’

Audience: Although all the courses together form the full Hotel Security Management Diploma where each course is essential for Hotel Security Professionals, certain courses are extremely beneficial for other functions in the Hospitality Industry. Target audiences are listed under the title of each of the courses and explained in the following illustration.

Delivery: Each course is designed to be completed in 30 hours (Including assignments, research and self-study). All the courses are delivered entirely online and are suitable for working professionals. Although computer based, they feature close interaction with the mentor. The courses consist of a combination of texts, silent presentations, presentations with voice guidance, videos, multimedia presentations, and guided self-study. Apart from instructional material, special attention is put on live consultations with the mentors, writing assignments, discussions, guided self-study, research, discussions, formative and summative tests, and exercises with case studies.

Short Description of Individual Courses

CDHSM-001 Hotel Security Management:Theory and Practice 

Understand the Hospitality Industry, Conceptualize Hotel Security, and Comprehend How They Blend-in Together by:

  • Understanding the Risks, the Needs and the Challenges
  • Clearly Conceptualizing the Role of Security in a Client Oriented Environment
  • Balancing Between Service, Privacy and Security
  • Developing a Methodical Approach to Hotel Security

CDHSM-002 Hotel Security Management: Assessing Risks and Analyzing Vulnerabilities

Assessing Needs, Planning, and Building Strong but Flexible Fundaments of Hotel Security by:

  • Anticipating the Risks of Crime, Fraud and Terrorism
  • Discovering Vulnerabilities and Closing the Gaps
  • Understanding the Interconnectedness Between Macro and Micro Trends and Local Security

CDHSM-003 Hotel Security Management: Building and Maintaining Resilience

Combine 7 Pillars of Security: People, Physical Elements, Technology, Procedures, Information, Communication and Leadership to:

  • Design Successful Protection Strategies
  • Adjust Solutions to Specific Circumstances
  • Plan, Build and Manage a Sustainable Security Organization
  • Prevent Internal and External Crime and Fraud
  • Anticipate Terrorism and Lower the Risks and the Impact

CDHSM-004 Hotel Security Management: Handling Crisis’, Emergencies and Disasters

Assure Business Continuity, Minimize the Damage and Recover from Disasters by:

  • Resolving Conflicts
  • Anticipating Both Natural and Man-made Crisis
  • Planning for Emergencies
  • Successfully Managing Sudden Unanticipated Events
  • Properly Responding to Emergencies and Managing Their Resolution
  • Managing Crisis and Lowering their Impact
  • Minimizing Tangible and Intangible Damages Following a Disaster

CDHSM-005 Hotel Security Management: The Business Side of Hotel Security

Manage Hotel Security from a Business Perspective by Learning How to:

  • Budget Security
  • Save and Avoid Costs Without Sacrificing Resilience
  • Measure the Value That Security Adds to Sales and Marketing and How to Use it
  • Measure Performance and Manage Costs
  • Choose and Manage Service Providers and Vendors

CDHSM-006 Hotel Security Management: Situations and Events with Special Requirements

Successfully Manage, Assist or Support Situations and Events with Special Security Requirements:

  • Individual VIPs and VIP Delegations
  • Massive Open Events and Venues
  • Closed Corporate Events, Conferences and Seminars
  • Exhibitions and Other Displays of Valuables
  • Homogenous Groups that Require Special Attention

The future belongs to those who believe in the beautify of their dreams!

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What our Alpiner’s Say:

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

Patrick Loutfi-Spa Management Specialization

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

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