Who this course is for:

Individuals looking for employment in the vast cruise ship industry in food & beverage, culinary arts, housekeeping, front office, guest relations, etc. and then advancing to supervisory and managerial positions after gaining work experience.

Description

The 2-year program is designed to equip students with the knowledge and skills needed for a successful career in the hospitality operations part of a cruise, as well as providing an essential understanding of elements relating to life and work on a cruise ship. As part of the course, students will be studying specialist operational elements such as front office, food and beverage, housekeeping, customer service, effective communication, essential IT skills, and accounting.

Additionally, they will be introduced to the wider world of the cruise industry, its history, players, customers, regulations, concerns such as safety and security.  Please find attached the syllabus of the programme together with the module descriptions.  This is a course that was designed with the help of experts from the cruise industry, thus ensuring that students will be very well prepared for their future career.  Industry placement is an integral part of the programme of study whereby students will undertake a 20-week internship in a 5 Star hotel in the first year.  In the second year they may apply to work on a cruise ship.

What you will learn:

  • Hands-on skills in hotel operations including Food & Beverage Management and Rooms Division (Front Office, Reservations, Housekeeping)
  • Everything about the cruise industry, its history, players, customers, and regulations 
  • Safety and security on cruise ships

Content

Hospitality & Cruise Ship Operations – Year 1

Modules to be covered over a period of 20 weeks

  • The Cruise Ship Industry
  • Customer Service & Effective Communication
  • Cruise Ship Basics
  • Front Office Operations
  • Housekeeping Operations & Application
  • Food & Beverage Service Management
  • Food & Beverage Practicals
  • Culinary Theory
  • Property Management Systems
  • Managerial Accounting
  • Essential IT and Research Skills
  • Professionalism Seminar
  • Industry Placement in a 5 Star hotel

 

Hospitality & Cruise Ship Management – Year 2

  • Modules to be covered over a period of 20 weeks
  • Cruise Operations
  • Food & Beverage Operations Management on Cruise Ships
  • The Business & Management of Ocean Cruises
  • Financial Accounting
  • Human Resources Management
  • Organisational Behaviour
  • Hospitality, Tourism & Events Marketing & Sales
  • Fundamental Methods of Enquiry
  • Integrated Project
  • Professionalism Seminar
  • Industry Placement on a cruise ship

Swiss Alpine Center, where dreams become reality!

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What our Alpiner’s Say:

Distance Learning is ideal for working people who want to raise the bar and move forward in their career! ...read more

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

I hold two qualifications:  A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more

I am a proud graduate of the Alpine Centre, the Swiss Business School for Hotel & Tourism Management.   Being from Lebanon,  I chose to study at this Swiss school’s campus located in Greece. ...read more

I learned how to take initiatives, be responsible, and become a valuable team member, which is key to a successful career ...read more

Alpine Center: a solid ground to take off towards Hospitality Management.  3 great years that will always stay in my mind! ...read more

I advise newcomers to remain open-minded, embrace diversity, and cultivate strong relationships with every member. ...read more

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

Alexander Kyramarios-Swiss Alpine Diploma in Hotel Management

Alexander Kyramarios

Swiss Alpine Diploma in Hotel Management 2010

The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more

Panagiotis Grigoriou-Swiss Alpine Diploma in Hotel Management

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar:  a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

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6120

Graduates

5

Campuses

44

Programms

4

Decades of Experience