Hospitality Security Management

Who is it for?

This course is aimed at developing the knowledge and skills of hospitality professionals and giving them the tools that are fundamental for excelling in managing security in a client oriented hotel environment. It brings the best experience based knowledge tailored to specific risks that are threatening the local hotel industry, and the best practices of assessing, planning and managing a first-rate hotel security service. It encompasses concepts that will tackle traditional risks such as crime and fraud, but also new threats like the growth of terrorism and the sophistication of hi-tech crimes

The path toward a full Career Diploma in Hospitality Security Management (CDHSM) consists of six independent certificated courses.

Duration: Approximately 30 hours for each course / 180 hours for the Diploma

Handbook: Cabric, M. (2015) ‘Corporate Security Management: Challenges, Risks and Strategies’

Audience: Although all the courses together form the full Hotel Security Management Diploma where each course is essential for Hotel Security Professionals, certain courses are extremely beneficial for other functions in the Hospitality Industry. Target audiences are listed under the title of each of the courses and explained in the following illustration.

Delivery: Each course is designed to be completed in 30 hours (Including assignments, research and self-study). All the courses are delivered entirely online and are suitable for working professionals. Although computer based, they feature close interaction with the mentor. The courses consist of a combination of texts, silent presentations, presentations with voice guidance, videos, multimedia presentations, and guided self-study. Apart from instructional material, special attention is put on live consultations with the mentors, writing assignments, discussions, guided self-study, research, discussions, formative and summative tests, and exercises with case studies.

Short Description of Individual Courses

CDHSM-001 Hotel Security Management:Theory and Practice

Understand the Hospitality Industry, Conceptualize Hotel Security, and Comprehend How They Blend-in Together by:

Understanding the Risks, the Needs and the Challenges
Clearly Conceptualizing the Role of Security in a Client Oriented Environment
Balancing Between Service, Privacy and Security
Developing a Methodical Approach to Hotel Security

CDHSM-002 Hotel Security Management: Assessing Risks and Analyzing Vulnerabilities

Assessing Needs, Planning, and Building Strong but Flexible Fundaments of Hotel Security by:

Anticipating the Risks of Crime, Fraud and Terrorism
Discovering Vulnerabilities and Closing the Gaps
Understanding the Interconnectedness Between Macro and Micro Trends and Local Security

CDHSM-003 Hotel Security Management: Building and Maintaining Resilience

Combine 7 Pillars of Security: People, Physical Elements, Technology, Procedures, Information, Communication and Leadership to:

Design Successful Protection Strategies
Adjust Solutions to Specific Circumstances
Plan, Build and Manage a Sustainable Security Organization
Prevent Internal and External Crime and Fraud
Anticipate Terrorism and Lower the Risks and the Impact

CDHSM-004 Hotel Security Management: Handling Crisis’, Emergencies and Disasters

Assure Business Continuity, Minimize the Damage and Recover from Disasters by:

Resolving Conflicts
Anticipating Both Natural and Man-made Crisis
Planning for Emergencies
Successfully Managing Sudden Unanticipated Events
Properly Responding to Emergencies and Managing Their Resolution
Managing Crisis and Lowering their Impact
Minimizing Tangible and Intangible Damages Following a Disaster

CDHSM-005 Hotel Security Management: The Business Side of Hotel Security

Manage Hotel Security from a Business Perspective by Learning How to:

Budget Security
Save and Avoid Costs Without Sacrificing Resilience
Measure the Value That Security Adds to Sales and Marketing and How to Use it
Measure Performance and Manage Costs
Choose and Manage Service Providers and Vendors

CDHSM-006 Hotel Security Management: Situations and Events with Special Requirements

Successfully Manage, Assist or Support Situations and Events with Special Security Requirements:

Individual VIPs and VIP Delegations
Massive Open Events and Venues
Closed Corporate Events, Conferences and Seminars
Exhibitions and Other Displays of Valuables
Homogenous Groups that Require Special Attention

testimonials

What our Alpiner’s Say:

Polina Sepirjova

BA(Hons) International Hospitality & Tourism Management 2013

I hold two qualifications: A Swiss Diploma in Hotel Management from Alpine Center and a Bachelor of Arts (Honours) Degree in Hospitality and Tourism Management. ...read more

Leila Vuap

BA(Hons) International Hospitality & Tourism Management 2020

I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar: a 5 months’ internship filled with challenges, learning new skills and techniques ...read more

Philippe Charalambopoulos

BA(Hons) International Hospitality & Tourism Management 2019

Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more

Rhonda Leung

Swiss Alpine Diploma in Culinary Arts 2010

I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more

Ammar Rifai

BA(Hons) International Food & Beverage Management 2010

From day one we learned to always push ourselves beyond excellence and then push some more. Its true what they say about the alpine formula: ALPINE= Professionalism + Education + Personality. ...read more

Daniel Likakis

Hospitality Management Diploma Online 2018

Swiss Alpine Center, one of the premier Hospitality & Tourism Business Schools in Europe, was my first and final choice when I decided to further my education. ...read more

Panagiotis Grigoriou

Swiss Alpine Diploma in Hotel Management 2019

I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more

Reginald Muteiwa

Swiss Alpine Diploma in Culinary Arts 2020

I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more

Yana Garbuz

Swiss Alpine Diploma in Culinary Arts 2010

Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more

Zoi Boikou

Events Management Specialization 2020

My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more

John Romaios

BA(Hons) International Hospitality & Tourism Management 2013

Alpine Center: a solid ground to take off towards Hospitality Management. 3 great years that will always stay in my mind! ...read more

Patrick Loutfi

Spa Management Specialization 2010

Alpine Center provides courses that cover a wide and valuable range of issues concerning the spa industry and how to operate a spa facility efficiently and effectively. ...read more

Pavlos Tsouchlaris

MSc International Hospitality & Tourism Management 2016

The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more

Irene Kapetanaki

Swiss Alpine Diploma in Hotel Management 2010

I would highly recommend Alpine Center to potential students who wish to build a career in the challenging world of hospitality, and to gain international work experience. ...read more

Georgios Mylonas

BA(Hons) International Hospitality & Tourism Management 2023

I advise newcomers to remain open-minded, embrace diversity, and cultivate strong relationships with every member. ...read more