This program is aimed at graduates of other disciplines than hospitality who wish to acquire knowledge and skills in the hospitality industry. It is also aimed at industry practitioners who have accumulated experience and aspire to have respectable qualifications for career advancement.
The advantages of this Distance Learning course can be summarized as follows:
All courses in Hospitality Management are offered via a virtual learning environment where your textbooks will be. The e-learning method is very user-friendly and allows you to 'study' on your own time, and take revision questions at the end of each chapter before you take the final exam. Available learning resources include various interactive features such as videos, key terms, web links, case studies, and exhibits.
The admission requirement for the Postgraduate Diploma in Hospitality Management is that a student must have a degree from a college or university, or have sufficient work experience at supervisory level, and be proficient in English language. You may enroll in this program at any time.
Once you are connected to the virtual learning environment, you may complete a course within a month or two or three, but the maximum time you have to complete a course including taking the final exam is 180 days. That depends on how much time you allocate to studying. Sometimes an extension of another month is granted if your workload is too demanding. We reckon each course will require between 30-40 hours of studying.
At the end of each chapter, there are revision questions to prepare you for the final exam. Once you reach the last chapter and are ready for the final exam, you will contact us and we will organize for you to take the exam online. The Final Exam is compiled of 100 multiple-choice questions and you will need to score 70% in order to pass it. Upon successful completion of the exam, you will receive a Certificate for each course and the Diploma in Hospitality Management at the end of the 13 courses.
This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more. Charts, exhibits, hospitality industry statistics, and Web site listings provide useful information that can be applied on the job.
No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining a quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel. Practical information from industry experts makes the contents of this course immediately applicable to your job situation.
Get the foundation you need to make smart decisions in food and beverage operations. This course shows how to give guests the highest priority as all details of the food and beverage operation are planned, implemented, and evaluated. You’ll learn how to build business through effective marketing strategies, how to satisfy the food-quality and nutritional demands of guests, and how to increase profits by maximizing service, productivity, and technology.
This course teaches the skills that can help you develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques. Resources on creating a professional development plan for your hospitality career can help you set the direction for future educational and professional endeavors.
This is AHLEI’s foundational, introductory accounting course. You need no prior accounting experience to take this course. This course will help you develop a solid understanding of hotel and restaurant accounting procedures, with a focus on the computerized accounting used in today’s hospitality accounting situations. You’ll learn about taxation of business income, the role of governmental agencies, and how to read and analyze financial statements. The most recent edition of this textbook incorporate several chapters from Accounting for Hospitality Managers #362.
Security is one of the top concerns in today’s hospitality industry. This course provides the background you need to be informed about the security issues and practices that affect your property every day. Topics include the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSA requirements, and more. Exhibits, sample forms and documents, and links to safety and security Web sites make this course practical and relevant.
Hospitality is a people industry, and this textbook shows how to manage the important human resources who provide services within a hospitality operation. You’ll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.
Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. This course shows how front office activities and functions affect other departments and focuses on how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples present a practical industry focus.
Learn how to improve your leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares readers to put quality management tools into action to enhance guest service and increase profitability.
Learn how to handle today’s engineering and maintenance concerns. This course covers all major facility systems, including food service equipment and design. Non-engineers can learn how to understand and speak the language of suppliers and maintenance/engineering staff. You’ll also learn techniques to reduce expenses and increase efficiency, and learn how the latest technology can streamline operations.
Discover how to build a top-flight sales team with creative, successful sales and marketing programs that really work. This course shows how to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on marketing strategies that work, and sidebars who how concepts presented in the course are applied in today’s industry.
Today’s hospitality operations rely increasingly on computer technology. This course provides a solid grounding in hospitality technology and the management of information systems. Content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. You’ll learn the basics of purchasing, implementing, maintaining, and managing today’s information systems. This course also explores systems security and maintenance, e-commerce, and hospitality careers in information technology.
Learn the difference between strategic and tactical revenue management and why that distinction is critical, the tools that are available to revenue managers and when to use them, the broad range of information needed to effectively maximize revenue, vital issues to consider before implementing revenue management tactics, how revenue management is often misunderstood and applied inappropriately, the significant potential consequences of using revenue management poorly, as well as the benefits it can provide when done well.
The biggest thank you to all to all my lecturers over the years. You were the best I could ever hope for! ...read more
Alpine Center gives great opportunities to its students, and as a Culinary Arts graduate I really want to thank all the teachers as they have done the best job. ...read more
I gained more than I bargained for thanks to the Alpine family with the chance to interact with individuals from different corners of the world and society, network with successful professionals and organizations ...read more
I took control of my professional development and studied at my own pace and on my own schedule. Two years later I am so pleased to have learned so much and have earned the prestigious awards from both Alpine & AHLEI. ...read more
I find the training I have received at the Four Seasons Astir Vouliagmeni, prior to its opening, most inspiring. I feel privileged and can foresee a brilliant career ahead of me. ...read more
I have completed my most unforgettable internship in the luxurious 5-star St Regis Hotel in Doha, Qatar: a 5 months’ internship filled with challenges, learning new skills and techniques ...read more
I’ve been given the opportunity to meet people from all over the world who soon became like my second family, as well as the doorstep to travel the world both while I study and later when I begin working. ...read more
The fresh, exciting and relevant classes offered by Alpine Center suited my needs perfectly. ...read more
Hospitality Management was not my first choice but it was my final one, I had a passion to work with the people and help the environment. ...read more
The name “Alpine Center” is synonymous with eminent success and high-reaching progress through setting goals and achieving them. ...read more
My learning experience was beyond expectations. I obtained a sound grasp of the global event industry and advanced my skills in event management. ...read more
To achieve my goals, I trusted with all my heart Swiss Alpine Center, which provided me great learning opportunities, encouraged me all the way for self-improvement and rendered this lifelong education process an exciting journey that one does not want to end. ...read more
The program of study is so comprehensive that now at the end of my studies I can’t just believe how much I have learned about the details that are so important and make a difference in a successful hotel operation. ...read more
Alpine Center: a solid ground to take off towards Hospitality Management. 3 great years that will always stay in my mind! ...read more
I’ve loved my time here in Alpine. The course subjects were very interesting, specific in their aims and broad in their teaching. ...read more